E-Banking Policy and Procedures

E-BANKING POLICY & PROCEDURES

VALLEY STATE BANK

 

Valley State Bank uses First Data, Austin Texas, to host our internet banking site.   Independent Computer Services, Florence, Alabama, hosts our web page.  Bill Pay Express is hosted by Check Free.

 

Features and functions of Internet Banking:

 

  • Transfers from one account to another within the bank 
  • Payments from checking or savings to a loan account
  • Payments from checking or savings to third parties via Express Bill Pay
  • Balance information for checking, savings, certificates, or loans
  • View current and past transaction history, debits or credits
  • E-statements
  • Place check reorders
  • Complete stop payment requests
  • Request wire transfers
  • Downloads of transactions to comma separated format
  • Online enrollment
  • Cash Management
  • Positive Pay
  • Federal Tax Payments
  • ACH Origination

 

Customers are able to apply for internet banking on-line.  Prior to approval the customer must sign and mail in a completed request form so that signatures can be verified.  Disclosures are made available for the customer to print on-line during the application process.  The customer requests the accounts he wishes to have access to and these will be checked against the core system for validity prior to giving access. 

Customers can also visit one of our offices and apply for Internet Banking.  VSB requires that a customer complete and sign an application before being considered for internet access.  Disclosures will be printed with the application that describes the services, including any fees and charges.  Any applicant having existing accounts with the bank will be considered according to their past performance.  Customers having detrimental history may be denied internet privileges.