If you’re traveling outside of your immediate area and plan to use your Valley State Bank debit card during your trip, we want to help you avoid any issues using your card.
To notify Valley State Bank of an upcoming trip, please send us a secure message via online banking or call our Customer Service Department at 256-332-3600. If planning to travel internationally, please remember we do not support transactions outside the United States with our debit cards.
Our debit cards have daily limits for cash withdrawals and purchases. Contact us if you wish to make any changes to these limits before you go.
Keep our customer service phone number handy in case your card is lost or stolen. During business hours, you can call 256-332-3600. In addition, make sure we have your current contact information in case we need to contact you.